Janelle Gross

Janelle joined the company in 2022 and serves as the first point of contact for customers and visitors. As Office Manager, she helps keep daily operations running smoothly by coordinating retail, residential, and automotive glass services. Her responsibilities include answering calls, assisting customers with inquiries, ordering glass, handling automotive glass claims, and scheduling installers.

With nearly eight years of experience in the glass industry, Janelle brings valuable knowledge and a strong focus on customer service. She takes pride in providing clear communication, professionalism, and a positive experience for every customer interaction.

Janelle is known for her organization and attention to detail, helping ensure inquiries are handled efficiently and customers receive reliable, high-quality service.

Outside of work, Janelle enjoys spending time with family, friends, and her pets. She also enjoys reading and crafting to relax and stay creative.